1. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please allow additional time during peak seasons or promotions.
2. Shipping Methods
We offer standard and expedited shipping options. Standard shipping takes approximately 5-7 business days, while expedited shipping delivers within 2-3 business days. Shipping costs are calculated at checkout.
3. Shipping Locations
Bookwalas.com currently ships all over India.
4. Order Tracking
Once your order has been shipped, a tracking number will be provided via email. You can track your package’s progress through our website or the carrier’s tracking service.
5. International Shipping
Bookwalas does not currently offer international shipping. We apologize for any inconvenience.
6. Shipping Charges
Shipping charges are calculated based on the quantity of your order and the selected shipping method. These charges are displayed during the checkout process.
In the event that a product you ordered is not available or out of stock, KALYAN BOOK DEPOT is committed to providing a prompt refund for the full purchase amount.2. Refund Processing Time
Refunds will be processed within 4-7 business days from the date of confirmation that the ordered product is unavailable. The refund will be issued to the original payment method used during the purchase.3. Notification of Unavailability
If a product is found to be unavailable after you’ve placed an order, you will be notified promptly through the contact information provided during the purchase process.4. Automatic Refunds
Refunds for unavailable products are processed automatically, and you do not need to initiate the refund request. However, if you have any concerns or questions, feel free to contact our customer service team.5. Contacting Customer Service
If you have any questions or concerns regarding the refund process or the availability of a product, please contact our customer service team at [email protected] or +918879274234 for assistance.6. Refund to Original Payment Method
Refunds will be credited to the original payment method used for the purchase. If the original payment method is no longer valid, please contact customer service to make alternative arrangements.7. Refund Confirmation
Once the refund has been processed, you will receive a confirmation email detailing the refund amount and transaction details.
8. Canceled Orders
If you decide to cancel an order before it is shipped and the product is found to be unavailable, the refund will be processed following the same guidelines mentioned above.
9. Updates to Policy
KALYAN BOOK DEPOT reserves the right to update this refund policy at any time. Customers will be notified of any changes through our website.
We appreciate your understanding and trust in KALYAN BOOK DEPOT. If you have any further questions, please don’t hesitate to reach out to our customer service team.